Who We Are

This website is operated by Elliott Wakefield, a prestige property specialist licensed with The Prestige Property Experts, serving the Cotswolds and Cheltenham. For any questions regarding this policy, please contact [email protected].

What Data We Collect

When you interact with this website, Elliott Wakefield may collect the following information:

Contact form submissions: name, email address, telephone number, property details, and your message.
Market appraisal requests: name, email, telephone, property address, and any additional information you provide.
Mailing list sign-ups: email address and, where provided, name and property interests.
Analytics data: anonymised browsing data collected via Google Analytics (only with your consent — see below).

How We Use Your Data

Personal data submitted through this website is used solely to:

Respond to your enquiry or market appraisal request.
Send you relevant property updates if you have subscribed to the mailing list and given explicit consent.
Improve the website experience through anonymised analytics.

Elliott Wakefield will never sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with The Prestige Property Experts solely in connection with the services you have requested.

Cookies & Analytics

This website uses Google Analytics to understand how visitors use the site. Analytics cookies are only loaded after you give explicit consent via the cookie banner. If you decline, no analytics cookies are placed and no browsing data is collected.

The analytics data collected is anonymised and used solely to improve the website. It is not combined with any personally identifiable information.

You can change your cookie preference at any time by clearing your browser cookies and revisiting the site, at which point the consent banner will reappear.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Request a copy of the personal data held about you.
Request correction or deletion of your personal data.
Withdraw consent for marketing communications at any time (via the unsubscribe link in any email, or by contacting Elliott Wakefield directly).
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

Data Retention

Contact enquiries and market appraisal requests are retained for as long as necessary to fulfil the purpose for which they were collected, and in accordance with any legal obligations. Mailing list data is retained until you unsubscribe.

Contact

For any data protection queries, please contact Elliott Wakefield at [email protected] or call 07525 742478.

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